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Refund and Cancellation Policy

Buopso Refund and Cancellation Policy

At Buopso, we value our clients and strive to provide them with the highest quality services and solutions. Our commitment to excellence extends to our refund and cancellation policy, designed to ensure fairness, transparency, and customer satisfaction. Below is an outline of our policy:

1. Refund Policy

  • Product Dissatisfaction: If a client is dissatisfied with our services due to reasons such as technical issues, functionality discrepancies, or failure to meet promised features, they are entitled to request a refund.
  • Refund Eligibility: Refund requests must be made within 10 days of the purchase date. Requests made after this period will not be eligible for a refund.
  • Verification Process: All refund requests will undergo a thorough verification process to ascertain the validity of the claim. This may include providing evidence of the issues faced or participating in troubleshooting procedures with our support team.
  • Refund Disbursement: Upon approval of the refund request, the refund amount will be disbursed to the original payment method used during the purchase. The time taken for the refund to reflect in the client’s account may vary depending on the payment provider’s processing time.
  • Refund Exceptions: Refunds will not be provided in cases where the client has violated our terms of service, engaged in fraudulent activities, or intentionally caused damage to the product.

2. Cancellation Policy

  • Cancellation Procedure: Clients can request the cancellation of their subscription or service by contacting our customer support team through email or phone. The cancellation request must include relevant account information for verification purposes.
  • Cancellation Timing: Clients can cancel their subscription at any time. However, to avoid being charged for the next billing cycle, the cancellation request must be received at least 7 days before the renewal date.
  • Prorated Charges: In cases where a client cancels their subscription mid-billing cycle, they may be eligible for a prorated refund of the unused portion of the subscription fee. The calculation of prorated charges will be based on the remaining days of the subscription period.
  • Cancellation Confirmation: Upon successful cancellation of the subscription, clients will receive a confirmation email outlining the details of the cancellation and any applicable refund amounts.
  • Data Retention: Following the cancellation of a subscription, clients will have a specified period to retrieve their data from our platform. After this period, Buopso reserves the right to delete the client’s data as per our data retention policy.

3. Policy Updates

Buopso reserves the right to update or modify the refund and cancellation policy as deemed necessary. Clients will be notified of any changes through email or by a notice on our website.

4. Contact Information

For any inquiries or assistance regarding our refund and cancellation policy, clients can reach out to our customer support team at care@buopso.com or call us at +917827736723.